Q: Do I need to hire a "local" web site designer?
We create web sites for clients who are local as well as out of state. We take pride in our ability to communicate effectively with clients in any location.  We'll make you feel like we're 'just down the street'.

Q: How long does it take to have a web site designed?
If we are able to register your domain name immediately, we'll have your website online within just 2-7 days.  After viewing your starting website online, you'd provide us with the changes you'd like to make.

Q: Web Site Content - What Do I Put On My Site?
That would depend on the goals of your web site. If you run a business website you would include as much information about your products or services that your customers would need to purchase from you. 

Q: What is a URL?
It stands for "universal resource locator". This is the address typed in to view your web page on the Internet. For example, you would type in http://www.eproimage.com to access our home page.

Q: What is a domain name?
A domain name is a specific web site address that you choose. eProImage will check availability and take care of having it registered. For example, our domain name is "eproimage.com".

Q: I am currently hosted with AnotherFirm.com and would like to switch over to eProImage. How do I do this?
Just fill out an inquiry and we will contact you to begin the process of transferring your domain name.  We will take care of everything.

Q: What is web hosting?
Web hosting is the service we provide to layout, design, and maintain your domain on our servers so that your customers and visitors can see what you do...24/7.  We take care of the technical stuff, you'd simply tell us what you want your website to convey about your organization.

Q: What is the cost of site maintenance?
Maintenance is included in the monthly service fee, to keep your site updated with new content that you provide. Most good web sites have new content updated regularly. Fresh content is what will keep your visitors coming back.

Q: I've made my decision - I want you to design my web site. Now what do I do?
If you have decided you want a web site or have any questions, simply fill out our online form to start the process.

Q: Do you register & maintain my domain name?
Yes.  For us to host your website we would need to transfer your domain to our registrar. It would still belong to you, however we would automatically maintain the annual fees and renewals to insure your domain name is properly maintained and renewed each year.

Q: I am looking at moving away from designing the site myself just due to time constraints and my limited knowledge. Will you take care of the technical aspect of html coding, server maintenance etc.?
This is exactly why we designed our web hosting services to take care of the techie stuff... while you determine how and what you'd like to market on your website.

Q: Can I make direct changes to my website using templates or other software?
Our webhosting service takes care of all of the technical aspects of webhosting. You can send changes as often as you'd like for no extra charge.  We program and layout your website based on your instructions, preferences,  and graphic designs you provide. We would not be able to use other software or permit direct access to our servers for security reasons. 

Q: How many pages can I have on my site?
We don't place a limit on the number of service pages or sample galleries on your website.  In keeping with appropriate web design practices, we suggest keeping each page around 100kb in size so that it loads quickly for your website visitors.

Q: Can you add music to my website?
We can add music 'Soundloops' to your site at no extra charge. You will need to decide on the soundloop and purchase the 'royalty free' music file. There's a couple of sites that are recommend for this -
www.TripleScoopMusic.com
www.LoopSound.com 
www.SoundLoopStudio.com
www.Stock20.com
We cannot use music that is copyrighted without written permission from the production studio or music creator.

Q: Can you add slideshow - 'Flash' type pages.
Sure.  We have an excellent  Flash presentation that can be used with your images. 
See
Get Started for pricing.   

Q: How can a FAVICON be added to my website?
Favicons are the small icons that appear in the web browser, favorites etc.  Learn More

Q: How long does it take for changes to my site to be online?
Our webmasters work on change requests in the order they are received.  Depending on our webmasters' backlog, changes may be on your site within a couple of days up to 10 days.

Q: Will you let me know when my changes have been made on my website?
Yes.  We respond via email to all requests when they are completed and online for your review.

 


Copyright ©2002-11 eProImage.   All rights reserved.
eProImage is a service of
Bullock Professional
Last modified: 01/31/11